🔒 Privacy – 999xp

999xp Privacy Policy – Your Data, Protected

At 999xp, your personal data is handled with the same care you put into your bets — with attention, responsibility, and full transparency. Here we explain exactly what we collect, why we collect it, and how we protect every piece of your information.

Last updated: January 2026
LGPD Compliant
256-bit SSL
No Data Selling
18+ Only
Encrypted Data
24/7 Support

Plain-language summary: The 999xp collects only the data necessary to keep the platform running — registration, payments, and security. We never sell your data to any company. You can request deletion of your information at any time. Everything is in full compliance with Brazil's General Data Protection Law (LGPD).

1Who We Are — The Data Controller

The controller responsible for processing your personal data is the 999xp, a Sports Betting and online casino platform accessible at https://999xp.my. By creating an account, making deposits, placing bets, or interacting with any feature on the platform, you establish a relationship with the 999xp as the controller of your data, pursuant to Law No. 13.709/2018 (General Data Protection Law — LGPD).

This Privacy Policy describes how the 999xp collects, uses, stores, shares, and protects the personal data of its users. It applies to all services available on the platform, including Sports Betting (Brasileirão, Copa do Brasil, Libertadores, NBB, UFC), slots, blackjack, crash games, live casino, and e-sports.

If you have any questions about how your data is handled, you can contact the Data Protection Officer (DPO) of the 999xp by email at privacidade@999xp.my.


2Data We Collect

The 999xp collects personal data at various points during your interaction with the platform. Below are the data categories and the contexts in which they are collected:

Data you provide directly:

  • Full name, CPF, date of birth, and email address (required at registration);
  • Residential address and mobile phone number (required for KYC verification);
  • Identity documents: national ID (RG) or driver's license (CNH) with photo (identity verification);
  • Proof of address (address verification as part of the KYC process);
  • Banking details for withdrawals: Pix key, bank branch and account number — always in the account holder's name;
  • Content of messages sent to the 24/7 support team of 999xp.

Automatically collected data:

  • IP address and approximate IP-based location;
  • Device type, operating system, and browser version;
  • Browsing history within the platform — pages visited, games viewed, bets placed;
  • Session data: login time, session duration, and actions performed;
  • Cookies and similar technologies (detailed in Section 8 of this Policy).

Financial transaction data:

  • The amount, date, and method of each deposit made via Pix, boleto, card, PicPay, Mercado Pago, or TED;
  • Complete history of requested and processed withdrawals;
  • Betting history: market, stake amount, odds, and outcome;
  • Bonus usage history and rollover status.

3Purpose of Processing

The 999xp uses your personal data exclusively for the following purposes:

  • Contract performance: create and manage your account, process deposits via Pix and other payment methods, process withdrawals, record bets, and calculate results;
  • Identity verification (KYC): confirm that you are at least 18 years of age, that your CPF is valid, and that you are the owner of the payment methods used;
  • Fraud prevention: identify suspicious behavior, the use of multiple accounts, money laundering, and other activities that violate the Terms and Conditions;
  • Legal obligations: comply with regulatory and legal requirements applicable to the betting sector in Brazil, including reporting to competent authorities when required by law;
  • Operational communications: send registration confirmations, withdrawal notifications, security alerts, and relevant account updates;
  • Marketing communications (with consent): send information about promotions, bonuses, and news from the 999xp — only if you have opted in to receive this type of communication;
  • Platform improvement: analyze usage patterns to improve the experience, fix technical issues, and develop new features;
  • Responsible gambling: monitor gambling patterns to identify risky behavior and trigger protective mechanisms when necessary.

Important: The 999xp does not use your data for automated decision-making that produces legal effects or significantly affects your rights without the possibility of human review.


4Legal Basis for Processing (LGPD)

All data processing carried out by the 999xp is grounded in one of the legal bases set out in the General Data Protection Law (LGPD — Law No. 13,709/2018):

Purpose Legal Basis (LGPD)
Account registration and management Contract performance (Art. 7, V)
Processing of deposits and withdrawals via Pix, boleto, TED Contract performance (Art. 7, V)
Identity Verification (KYC) Legal obligation + contract performance (Art. 7, II and V)
Fraud Prevention and Anti-Money Laundering Legitimate interest + legal obligation (Art. 7, II and IX)
Operational communications (security, withdrawals) Contract performance (Art. 7, V)
999xp Marketing and Promotions Data subject consent (Art. 7, I)
Platform analytics and improvement Legitimate interest (Art. 7, IX)
Disclosure to competent authorities Legal obligation (Art. 7, II)

5Data Sharing

The 999xp does not sell, rent, or trade your personal data to third parties under any circumstances. Data sharing occurs only in the following situations, and always limited to the minimum necessary for the specific purpose:

  • Payment providers: data required to process transactions via Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, and TED is transmitted to the relevant financial institutions (Nubank, Itaú, Bradesco, Banco do Brasil, and others) in encrypted form;
  • Game providers: session data and betting history may be shared with slots and live casino providers (such as Pragmatic Play, PG Soft, Spribe) to the extent required for the games to function technically;
  • Identity verification partners: documents and personal data may be processed by specialized KYC companies operating under a confidentiality agreement with 999xp;
  • Competent authorities: when required by court order, request from a competent public authority, or legal obligation applicable to the betting sector in Brazil;
  • Auditors and consultants: professionals engaged for audit, legal compliance, or legal advisory purposes, subject to professional confidentiality obligations;
  • Corporate transactions: in the event of a merger, acquisition, or business restructuring, your data may be transferred to the successor entity, subject to the same protections set out in this Policy.

All partners and service providers that receive data from users of the 999xp are contractually required to protect this information to standards equivalent to those in this Policy and in compliance with the LGPD.


6Data Retention and Deletion

The 999xp retains your personal data for as long as necessary to fulfill the purposes described in this Policy and to meet applicable legal obligations:

  • Active account data: retained for as long as your account remains active on the platform;
  • Financial transaction data (deposits and withdrawals via Pix, TED, etc.): retained for a minimum of 5 (five) years after the transaction, in accordance with Brazilian financial legislation;
  • Identity verification data (KYC): retained for a minimum of 5 (five) years after account closure;
  • Betting records: retained for a minimum of 5 (five) years for audit and regulatory compliance purposes;
  • Access and security logs: retained for 6 (six) months, in accordance with the Brazilian Internet Act (Law No. 12,965/2014);
  • Marketing data (with consent): retained until consent is withdrawn by the data subject.

Once retention periods expire, data is deleted or irreversibly anonymized, except where retention is required by court order or a specific legal obligation.


7Data Security

The 999xp implements technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

  • 256-bit SSL/TLS Encryption across all communications between your device and the servers of the 999xp;
  • Encrypted storage of sensitive data, including identity documents and banking information;
  • Two-Factor Authentication (2FA) available to all users — enable it under "Security Settings" in your account dashboard;
  • Real-time fraud detection system which monitors access patterns and suspicious transactions;
  • Internal access controls: only employees of 999xp with an operational need have access to users' personal data, and only to the categories required for their role;
  • Regular security testing (penetration testing and code review) to identify and remediate vulnerabilities before they can be exploited;
  • Incident response plan: in the event of a data breach, the 999xp will notify the National Data Protection Authority (ANPD) and affected users within the timeframes established by the LGPD.

Your role in security: The 999xp will never ask for your password by email, chat, or phone. If you receive any communication requesting your credentials, ignore it and report it immediately to the platform's 24/7 support.


8Cookies and Tracking Technologies

The 999xp uses cookies and similar technologies to ensure the platform functions correctly and to improve the user experience. See the types of cookies used below:

  • Essential cookies: required for the basic operation of the platform — maintaining login sessions, language preferences, and security. They cannot be disabled without compromising your use of the platform;
  • Performance cookies: collect anonymous information about how users navigate the platform in order to identify errors and improve performance. They do not identify you individually;
  • Functionality cookies: store preferences such as your favorite sport, odds settings, and browsing history within the 999xp to personalize your experience;
  • Analytics cookies: used to understand aggregate user behavior and guide product decisions at 999xp. Data is processed in anonymized form.

You can manage your cookie preferences through the banner displayed on your first visit to the platform or through your browser settings. Disabling essential cookies may affect how your account functions on the 999xp.


9Your Rights as a Data Subject (LGPD)

The General Data Protection Law grants you, as the data subject, the following rights regarding the processing carried out by the 999xp:

  • Confirmation and access: find out whether the 999xp processes your data and obtain a copy of the information stored;
  • Correction: request the update or correction of incomplete, inaccurate, or outdated data;
  • Anonymization, blocking, or deletion: request that data which is unnecessary or processed in violation of the LGPD be anonymized, blocked, or deleted;
  • Portability: receive your data in a structured, machine-readable format for transfer to another controller;
  • Deletion: request the deletion of data processed on the basis of consent, subject to applicable legal retention periods;
  • Information about sharing: obtain information about which entities the 999xp shares your data;
  • Consent withdrawal: withdraw at any time the consent given for data processing based on that legal ground (such as marketing);
  • Objection: object to processing carried out on the basis of legitimate interest that you believe affects your fundamental rights.

To exercise any of these rights, please contact the DPO of 999xp by email at privacidade@999xp.my or via the 24/7 support chat. Requests will be responded to within 15 (fifteen) business days, in accordance with the LGPD.


10Minors

The 999xp is a platform intended exclusively for users aged 18 (eighteen) and over. The platform does not intentionally collect, store, or process personal data belonging to minors.

The identity verification (KYC) process includes date of birth confirmation and CPF validation against reference databases to ensure no user under 18 completes registration. Accounts opened with falsified information by minors will be closed immediately upon detection, and the data will be handled in accordance with applicable legal obligations.

If you believe a minor under 18 has created an account on the 999xp, contact platform support immediately via 24/7 live chat or by email at contato@999xp.my so the situation can be investigated and resolved as a priority.


11Changes to This Policy

The 999xp may update this Privacy Policy periodically to reflect changes in legislation, data processing practices, or platform services. When material changes are made:

  • You will be notified at the registered email address at least 7 (seven) days in advance;
  • A prominent notice will be displayed on the platform informing you of the changes and the effective date;
  • The "Last updated" date at the top of this page will be refreshed.

Continued use of the 999xp after the effective date of the new terms constitutes acceptance of the changes. If you do not agree with the updated Policy, you may close your account before the effective date without penalties, and any pending real balance withdrawals will be processed.


12Contact and Data Protection Officer (DPO)

To exercise your rights as a data subject, clarify any questions about how your data is processed, or file a privacy-related complaint, please contact the Data Protection Officer (DPO) of the 999xp:

  • DPO Email: privacidade@999xp.my — responded to within 15 business days;
  • General support: contato@999xp.my or 24/7 live chat on the platform;
  • Account inquiries: go to the Frequently Asked Questions of 999xp.

If you believe that 999xp did not adequately respond to a request related to your personal data, you have the right to file a complaint with the National Data Protection Authority (ANPD), pursuant to Art. 55-J of the LGPD.

How 999xp Protects Your Privacy in Practice

Six concrete measures 999xp has implemented to keep your data secure

256-Bit SSL Encryption Across the Board

All communication between your phone or computer and the servers of the 999xp is encrypted with 256-bit SSL — the same technology used by Brazil's largest banks. This applies to login, Pix and TED deposits, withdrawals, bets, and any data transmitted through the platform.

Your Data Is Never Sold

The 999xp does not sell users' personal data to any third party. Your CPF, your Brasileirão betting history, your banking details for withdrawals — none of this is shared with marketing companies, data brokers, or any other entity outside the operational needs described in this Policy.

Full LGPD Compliance

The General Data Protection Law (LGPD) establishes clear rules on how companies may process data belonging to Brazilian citizens. The 999xp has aligned all its data collection, storage, and usage processes with LGPD requirements, with a declared legal basis for each processing purpose.

2FA: Two-Layer Account Protection

Two-factor authentication (2FA) is available to all users of the 999xp and can be enabled in seconds from your account dashboard. With 2FA active, even if someone obtains your password, they cannot access your account without the code generated on your phone.

KYC That Protects You, Not Bogs You Down

Identity verification on the 999xp exists to protect the account holder. By confirming that only you can withdraw to accounts in your name via Pix, Nubank, Itaú, Bradesco, or any Brazilian bank, the platform prevents third parties from moving your funds even if your credentials are ever compromised.

Your Rights Are Actually Enforceable

The rights provided under the LGPD — access, correction, portability, deletion, withdrawal of consent — are not just words in a policy. At the 999xp, you can submit them through the DPO (privacidade@999xp.my) or via 24/7 support, with a guaranteed response within 15 business days.

Your Rights as a Data Subject at 999xp

The LGPD guarantees concrete rights — see how to exercise them on the platform

Right of Access

Request a copy of all personal data that 999xp stores about you — registration details, betting history, Pix transactions, and KYC documents. Response within 15 business days.

Right to Correction

Found incorrect information in your 999xp profile? 999xp? Submit a correction request via 24/7 support. Email address, mobile phone number, and residential address can be updated directly in the account dashboard.

Right to Erasure

Request the deletion of your personal data processed on the basis of consent. Data that the 999xp is required by law to retain (financial transactions, KYC records) will be anonymized once the legal retention period expires.

Right to Data Portability

Receive your data in a structured format (CSV or JSON) for transfer to another controller. Useful if you want to migrate your betting history to another regulated platform in Brazil.

Withdrawal of Consent

Unsubscribed from promotional emails and updates from 999xp? Withdraw your consent via the unsubscribe link in any marketing email or directly through your account settings.

Right to Information

Find out which partners 999xp with whom your data was shared, the legal basis used, and the applicable retention periods. The DPO (privacidade@999xp.my) responds to these requests with complete transparency.

Privacy Questions at 999xp

The most frequently asked questions about how 999xp handles your data

No. The 999xp does not share your personal data with other betting companies, competing platforms, or data brokers. Data sharing occurs only with payment providers (to process Pix, boleto, TED, PicPay, and Mercado Pago), game providers (for the technical operation of slots and live casino), and identity verification partners — all of whom are contractually bound to maintain confidentiality.

Your CPF is required to confirm that you are over 18, that you are not registered in any self-exclusion program, and that each account is unique per person. A government-issued ID (RG or CNH) is required during the KYC (Know Your Customer) process before your first withdrawal — this is a security measure that protects your account from being used by third parties and fulfills anti-money laundering obligations required by Brazilian legislation applicable to the betting sector.

You can request the deletion of your data by emailing privacidade@999xp.my or via the 24/7 support chat. The 999xp will respond within 15 business days. Important: data we are legally required to retain — such as financial transaction records (deposits and withdrawals via Pix) and KYC documents — will be kept for the minimum legal retention periods (generally 5 years) and then deleted or anonymized. Any available real balance in the account will be processed for withdrawal before closure.

The 999xp may use your platform usage history — such as preferred sports, betting frequency, and favorite games — to personalize marketing communications sent to you, but only if you have consented to receive this type of communication. This data is never shared with third parties for advertising purposes. You can opt out of marketing communications at any time via the unsubscribe link in our emails or through your account settings at 999xp.

After account closure, 999xp retains your data for the legally required retention periods — generally 5 years for financial and KYC records. During this period, the data is inaccessible for operational use and is kept solely to meet legal obligations. Once the retention period expires, it is deleted or irreversibly anonymized. Data processed on the basis of consent (such as marketing preferences) is deleted immediately upon account closure.

On your first visit to 999xp, a cookie banner allows you to accept all cookies or customize your preferences. You may accept only essential cookies (required for account functionality) and decline analytics and functionality cookies. You can also manage cookies through your browser settings — Chrome, Firefox, Safari, and others offer control over cookies from specific sites. Please note that disabling essential cookies may prevent you from logging in and using certain platform features.

Privacy and Responsible Gambling: Two Commitments, One Promise

999xp uses gameplay behavior data to protect users, not to exploit them

Protective Monitoring

The 999xp analyzes gambling patterns to identify risky behavior and trigger responsible gambling alerts — never to increase consumption.

Limits That Protect You

Set daily, weekly, and monthly deposit limits in the account dashboard. The 999xp uses your transaction data to make those limits actually work.

Voluntary Break

Suspend access to your account for 24 hours, 7 days, or 30 days directly from your dashboard — no need to contact support, no questions asked.

18+ Only

CPF and identity verification (KYC) is not just a legal requirement — it is the barrier that prevents anyone under 18 from accessing the platform.

Reminder: If betting is affecting your financial or emotional well-being, visit 999xp Responsible Gambling portal and use the control tools available free of charge on the platform.

Privacy questions? Contact the DPO of 999xp by email at privacidade@999xp.my. For general account inquiries, use the 24/7 support chat. See also the Terms and Conditions for the platform's full terms and conditions.

Your Data, Secure. Your Bets, Your Call.

The 999xp protects your privacy with encryption, LGPD compliance, and full transparency at every step. Sign up securely, deposit via Pix, and bet on Brazilian football with the confidence of knowing your data is in safe hands.

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